Frequently Asked
Questions

A pro-grade, scientifically backed brand for revamping donor hair, wigs, and bundles — from home.

Treatment + Ritual Access. Some kits include our Heatluxe™ Cap or SilkLeaf™ Brush.

No. Dorasilk™ is strictly for wigs, bundles, and donor hair — not for the scalp.

Tap your phone to the bottle to unlock your digital ritual guide.

Yes. Always cleanse with our Prep+Purify Shampoo before treatment.

Every 6-10 wears or every 6-8 weeks, depending on buildup or dryness.

Yes, but ensure its sulphate-free for routine washes. But for re-treatment, always use our Prep+Purify Shampoo.

Yes. Apply to dry or damp hair for shine, frizz control, and heat protection.

Tap your NFC-enabled phone to the bottle or visit auth.dorasilk.com and enter your unique product code.

You can manually enter your product code at auth.dorasilk.com to access your ritual guide.

Returns are accepted for unopened products within 48 hours of delivery. Once opened or access code is used, returns are not accepted. See our full Refund & Exchange Policy for details.

Standard shipping typically takes 3-7 business days. Express options are available at checkout.

Results are visible from first use. Your wig will appear softer, shinier, and more manageable immediately after completing the ritual.

With proper care, results can last 6-10 wears or 6-8 weeks before requiring re-treatment.